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Safer Healthcare

Trust the global resources of Safer Healthcare to help your organization improve levels of quality, safety, and the
reliability of patient care.

                             

Safer Healthcare specializes in the delivery of products and services supporting the development and sustainability of High Reliability Healthcare Organizations™ (HRHO's) in the healthcare industry. HRHO’s demonstrate exemplary track records of safety, efficiency, productivity, and reliability.

Safer Healthcare’s training solutions have been purchased and implemented in over 1,000 hospitals worldwide.We have implemented Crew Resource Management and High Reliability programs in over 100 hospitals globally. Below is a map of our program implementations in the United States.


Our CRM and Lean solutions are used by leading institutions and health care systems from HCA to the Health Authority of Hong Kong.Our services include the following: Training and Educational Resource Products

• Crew Resource Management Programs and Workshops
• Lean Improvement Programs and Workshops
• SBAR Programs, Products and Workshops
• Just Culture Programming
• Patient Safety Audits
• Executive Retreats
• Leadership Training

High Reliability Programs, Audits and Workshops

Using an integrated delivery model, Safer Healthcare delivers program components through on-demand web delivery, e-learning, on-site training and consultative services, data collection and analysis.

At the heart of all of our programs and services is an ever-mindful dedication of improving the safety, quality and reliability of care while helping clients reduce costs.

Crew Resource Management (CRM) Programs

Safer Healthcare’s high reliability human factor products and services are designed using a proven methodology and strategy that was developed in the aviation industry. Known as "Crew Resource Management" (CRM), Safer Healthcare’s CRM model prevents incidents and improves levels of quality and patient safety through good organizational design and teamwork improvement programs.

From workshops to train-the-trainer programs, Safer Healthcare specializes in the creation, implementation and sustainment of team training solutions. Safer Healthcare has implemented CRM training programs in over 500 hospitals.


To learn more about Crew Resource Management, read "Crew Resource Management: From Patient Safety to High Reliability." Written by Safer Healthcare CEO David Marshall, this book explores the introduction and impact of Crew Resource Management in healthcare today.

Lean Healthcare Transformation Programs

At the heart of any organization’s successful adoption of a high reliability culture is the structured development of human factor skills and a Lean care business strategy. Safer Healthcare’s high reliability training programs address key communication and teamwork areas that are common pitfalls in healthcare organizations. Safer Healthcare’s products and services address three key areas: (1) people, (2) process and (3) technology, by using an integrated Lean business strategy model that develops the following skill sets among frontline staff and providers:

• Quality: Continuous Quality Improvement
• Delivery: The Delivery of Safe and Reliable Care
• Cost: Reduced Costs of Patient Care
• Safety: Increased levels of Patients and Staff Safety
• Morale: Heightened Morale of Team Members and the Organization

Safer Healthcare offers Lean program design services and the industry leading Lean Principles in Healthcare Workshop.

Learn More about Safer Healthcare

We welcome your questions and inquiries about our programs, products and services.


Safer Healthcare's training programs and quality improvement services have been featured in news articles, stories and magazines.

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